Twitter: Making Your Business Feed Better

Every day more and more businesses are adding Twitter to their marketing portfolio. Along with Facebook and LinkedIn, Twitter is a great way to reach potential customers, share industry knowledge and connect with experts (or become one). But Twitter is more than sharing what’s on your mind or spreading a link to your webpage six times a day. There are proven ways to make your business Twitter feed better – and here they are.

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When you create your Twitter profile, pick a communication objective. What kind of information do you want to share with your audience? And what kind of audience do you want? Some industries can be very specific and coming up with tweets might seem pretty difficult. In that case, try and create a broader objective. For example, a company that sells cloud technology to other businesses could pick a wider topic like office efficiency and productivity. These topics apply to virtually any professional, including the ones in your target market.

Along with your objective, it’s crucial to have a strategy. There are specific times that are best to tweet, when you will get the most viewers, interactions and shares. Since this varies by industry and location, there’s no blanket time to tweet, but a quick Google search can provide a good guide specific to your sector. With that information, plan when you are going to tweet and what you are going to say. Also decide how many tweets will link to your website and how many will link to other industry websites. It’s important to share both types of links so you aren’t seen as completely self-serving. Again, there is no magic answer for every industry; you will need to plan, execute your strategy, review what works and what doesn’t and make changes along the way.

When you’re at the next step, which is creating your content, remember to make it readable and relatable. Even though it’s a company account, it can still have personality. Ask questions, make comments and even crack jokes if it’s appropriate. In other words, be human! Try to create content that you think your audience will want to share. Why? More exposure for your company from peers instead of via advertising. Don’t tweet at people, tweet to them. With your objective and strategy, this will be easy and you’re sure to see results.

My secret weapon when it comes to making the Twitter feed better is social network scheduling services, like Hootsuite. This service will let you create and schedule your tweets in advance. Instead of meticulously watching the clock and tweeting every hour on the hour, you can plan days, weeks or months in advance. This also allows you the opportunity to focus on interacting day-to-day instead of creating and sending content. These platforms can also help with your Twitter analytics.

Tracking retweets will help you gauge how shareable your content is. In Hootsuite, you can use one of your columns to do this, it’s called My Tweets Retweeted. Keeping an eye on how your follower base increases (or decreases) will give you an accurate feel for what you’re doing right (or wrong). You can even count the amount of favorites your content gets so you can create similar content. While ‘favoriting’ a tweet isn’t as impactful as retweeting it, it still shows that a member of your audience liked the content, agreed with the content or at the very least appreciated it. Implementing these tactics is a step in the right direction, towards a popular, well-followed, retweeted Twitter account, which really results in leads, sales and increased profit for your company.

If you are in charge of the Twitter account for your company, remember, people connect with humans, not logos or brands. While the strategy for a business Twitter account should be an intregal part of an overall marketing and business strategy, it still needs to have a human voice and interact with followers as a person, not a business.

What Twitter tips would you offer?

25 Blogging Tips on List 25

Thanks to my friend Misty McPadden, (@mistygirlph) I was recently included in a terrific resource post: 25 Blogging Tips You Need to Learn Today.  List25 was started by David Pegg (@iamdpegg) and Syed Balkhi (@syedbalkhi). The site compiles lesser-known intriguing information on a variety of subjects.

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My tips for this post encourages bloggers to  “Use Your Voice” when writing.  Allow me to expand on what I submitted for the article.

  • Write as you speak. When you write, make sure you are writing the same way you speak, using your words and your manner of speaking. For some reason when most of us sit in front of a screen to prepare an article or blog post, we try to write as someone else, not as ourselves.  Think about how you speak; how you carry on conversations with your friends or colleagues. Write in the same manner and vocabulary that you use daily.
  • Write for one person. As my manager told me when I was a new DJ at a radio station; picture yourself talking to one person, or having a conversation with one person. Obviously you want a lot of people to read your blog, but write it as if you were writing for just one person. This goes along with writing as you speak; if you write your posts in the same manner that you would speak in, the readers will get to know you.
  • Record yourself.  Yes, we all hate to listen to ourselves, but this can be a very valuable process. Recording yourself talking about the blog topic will help you to write as you speak and can help you avoid writers block. Relax and talk about the topic, then listen back to the recording and write your post! This can also help you to make sure you are not forgetting an important point in your post.
  • Don’t Post Just to Post. Regular blog posts are essential for your business and can greatly improve your search engine rankings; however, posting just to post is wasted time and space. It can also potentially alienate your readers.

Those are some of my tips; what are your favorites? Thank you again to Misty for asking me to be part of List25!

STOP the Social Media Insanity!

Do you remember the Stop the Insanity weight loss program from Susan Powter?   In the 90’s, you couldn’t turn on television without hearing her infomercial with that famous catch phrase, “Stop the Insanity!”

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Do you ever feel the need to scream, STOP the Social Media Insanity?  Websites, Blogs, RSS feeds, Emails, Email newsletters, Facbook, Twitter, LinkedIn, Google+ Instagram, Vine, Pinterest, FourSquare, Yelp, and on, and on, and on!  Do you get overwhelmed as you try to keep up with reading information, posting or joining various social platforms for yourself or your business? If so, I have a few suggestions that may help you stop your own insanity.

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